PRIVACY POLICY

Last updated: 1 November 2026

INTERIORS BY INGRID Ltd respects your privacy. This policy explains how we collect, use, store and share personal information when you visit our website, contact us or commission our services.

Who We Are

Interiors by Ingrid Ltd is responsible for the personal information described in this policy.

Address: 37 Swettenham Street, Macclesfield, Cheshire, SK11 7BT
Email: ingrid@interiorsbyingrid.co.uk
Telephone: 07718 286938
Company number: 11092440

For questions about your information or to exercise your data protection rights, please contact Ingrid Šírová using these details.

Information We Collect

We collect information you provide when making an enquiry or working with us. This may include your name, contact details, property address, project requirements, preferences, planned budget and correspondence.

During a project, we may also hold drawings, measurements, photographs, quotations, order details and payment records.

Our website and its service providers may collect technical information, such as your IP address, browser details and information about your use of the website. This depends on the services used and your privacy choices.

How We Use Your Information

We rely on the following legal grounds, depending on the purpose:

Contract: to take steps you request before entering an agreement and to provide our agreed services.
Legitimate interests: to manage correspondence, administer our business, protect our systems and deal with queries or disputes, where these interests are not overridden by your rights.
Legal obligations: to maintain records and meet applicable accounting, tax and other legal requirements.
Consent: where required for optional website technologies or separately agreed photography and publicity.

Where we rely on consent, you can withdraw it by contacting us. Withdrawal does not affect processing that was lawful before consent was withdrawn.

Sharing Information

We share information only where needed for a relevant purpose.

For example, we may provide your property address and necessary site-access information to suppliers, contractors, craftspeople or installers arranging a visit, delivery or installation.

We also use technology providers to operate the business, including Wix for our website and enquiry services, Gmail for email and Apple iCloud for file storage. These providers process information in connection with their services.

Information may also be disclosed to professional advisers or authorities where needed to meet legal obligations or establish, exercise or defend legal claims.

Storage and Security

We use email, cloud storage and business records to manage enquiries and projects. We take reasonable steps to protect personal information against loss, misuse and unauthorised access.

Our technology providers may process information outside the UK. Where international-transfer rules apply, the relevant arrangements must provide the protections required by UK data protection law. Please contact us for information about the arrangements relevant to your data.

No internet or storage system can be guaranteed completely secure.

How Long We Keep Information

We normally keep enquiries that do not lead to an appointment for 12 months after the last meaningful contact.

We normally keep completed-project files for six years after completion or the end of the appointment.

Some records may need to be retained longer to meet legal requirements or deal with an ongoing claim, complaint or dispute. Information that is no longer needed is deleted or securely disposed of.

Photography permissions and published portfolio material are managed separately from ordinary project files and reviewed periodically.

Project Photography

We agree project photography and the use of images for our portfolio, website, social media or other publicity separately with you in writing.

Where identifiable photographs are used with your consent, you can contact us to withdraw that consent for future use. We will explain what can be removed or stopped, including any limits relating to material already printed or independently shared by others.

Cookies and Website Services

Our website uses cookies and similar technologies for purposes such as security, functionality, embedded content, reviews and measurement.

The website’s privacy settings panel currently lists Wix, Usercentrics for Wix, Instagram content, Elfsight review widgets, Facebook Pixel, Google Tag Manager and Google Tag Services.

You can open Privacy Settings using the privacy icon on the website to view the available information and manage optional categories. Where consent is required, optional technologies should operate only after you agree to them.

Disabling optional services may affect features such as embedded content or review displays.

Your Rights

Depending on the circumstances, you may have rights to access your personal information, correct inaccuracies, request deletion, restrict processing, object to processing or receive certain information in a portable format.

These rights are not absolute. For example, we may need to retain some records to meet legal obligations.

Please contact us to make a request. We may need to confirm your identity before responding.

You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint. We would welcome the opportunity to address your concern first.

Other Websites

Our website includes links to third-party websites. Their handling of personal information is explained in their own privacy notices.

Changes to This Policy

We may update this policy when our services, systems or information-handling practices change. The latest version will appear on this page with its updated date.